Wednesday, December 27, 2006

Microsoft extends Xbox 360 warranty to 1 year

CNET "Just in time for last-minute holiday shoppers, Microsoft has extended the Xbox 360's warranty from 90 days to one year, bringing it in line with the warranty lengths of rival game consoles from Sony and Nintendo.
The extension is retroactive, meaning that someone who bought an Xbox 360 in the United States or Canada and paid for repairs within the last year is eligible for reimbursement. In many other countries, a one-year warranty already is standard.
'Customer satisfaction is a central focus and priority for the Xbox 360 system,' Jeff Bell, a marketing vice president at Microsoft, said in a statement Friday.
Microsoft also said reimbursement checks for repairs done in the last 12 months will be sent out automatically in about 10 weeks. Contact information for warranty questions is available on the Xbox support site. "

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