Monday, September 12, 2005

Cingular expelled from BBB for too many complaints

RCRNews.com: "WASHINGTON-Cingular Wireless L.L.C. has been expelled from the Better Business Bureau of Upstate New York, according to a report in a Rochester, N.Y., newspaper. The nation's largest wireless carrier acknowledged the situation.
'We take all customer complaints very seriously, and we're working diligently to address the concerns brought to our attention by the BBB of Upstate NY. We want to set this right,' said Rochelle Cohen, Cingular spokeswoman. 'We will be meeting with BBB representatives today to address any outstanding issues they may have, and we will apply for reinstatement as soon as possible. It's very important for us to be a member in good standing.'"

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